CGHS cashless treatment refused by empanelled hospital - RTI route
Starter question based on recurring Ask RTI reader problems: Parent is a CGHS beneficiary. Hospital demanded payment because CGHS dues are pending. Need empanelment agreement and action-taken details.
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Share the record to ask for, the authority to approach, or the next appeal step.
Answers
3 answersShort answer: file the RTI to Additional Director, CGHS and ask for records, not explanations. The strongest first application asks for file movement, current stage, deficiency memo, officer responsible, and certified copies of any order or note that caused the delay.
Use this structure: - application or complaint number, date, and applicant name - current status with date of last action - copies of file notings, inspection report, or deficiency memo - name and designation of the officer holding the file now - appeal or grievance route if no action is taken
Related RTI Wiki guide: CGHS cashless treatment refused by empanelled hospital - RTI route.
-- Shrawaaan RTI Book: The RTI Playbook
Do not make the RTI sound like a complaint. Write the grievance separately, then use RTI for documents. That way the authority cannot reject it as a request for action.
If the reply is vague, your first appeal should say: the PIO did not provide the specific records held by Additional Director, CGHS, did not identify the custodian, and did not cite any exemption.
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