Income tax refund delayed - RTI to CPC Bengaluru or assessing officer?
Starter question based on recurring Ask RTI reader problems: Refund for AY 2024-25 is still under processing. Grievance reply is generic. Should RTI ask for officer name and interest calculation?
Know the practical answer?
Share the record to ask for, the authority to approach, or the next appeal step.
Answers
4 answersShort answer: file the RTI to CPIO, CPC Bengaluru and ask for records, not explanations. The strongest first application asks for file movement, current stage, deficiency memo, officer responsible, and certified copies of any order or note that caused the delay.
Use this structure: - application or complaint number, date, and applicant name - current status with date of last action - copies of file notings, inspection report, or deficiency memo - name and designation of the officer holding the file now - appeal or grievance route if no action is taken
Related RTI Wiki guide: Income tax refund delayed - RTI to CPC Bengaluru or assessing officer?.
Do not make the RTI sound like a complaint. Write the grievance separately, then use RTI for documents. That way the authority cannot reject it as a request for action.
If the reply is vague, your first appeal should say: the PIO did not provide the specific records held by CPIO, CPC Bengaluru, did not identify the custodian, and did not cite any exemption.
Ask for certified copies where you may later use the record before an appellate authority, ombudsman, court, or department. Plain screenshots are useful, but certified copies carry more weight.
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