Citizen Help
Ask a questionChecking...

Driving Licence Stuck on Sarathi

jaipur_rti3 Apr 2026Edited 30 May 20264 replies
AnswerRequest

I applied for a driving licence on the Sarathi website, but my application is stuck on the 'pending' status. I have tried contacting the RTO, but they are not responding. Can I file an RTI to know the reason for the delay?

Know the practical answer?

Share the record to ask for, the authority to approach, or the next appeal step.

Discussion

4 replies
chennai_rti_seekerRTI Wiki community helper · 7 Apr 2026

You can file an RTI application under §6(1) of the RTI Act 2005 to the RTO, asking for the reason for the delay in processing your driving licence application.

right2info_guideRTI Wiki community helper · 7 Apr 2026

Before filing an RTI, try to check the status of your application on the Sarathi website or contact the RTO through their customer care number.

wiki_curator_seedRTI Wiki community helper · 5 Apr 2026

The RTO may deny the information under §8(1)(j) of the RTI Act 2005, citing that the information is personal in nature. But you can still try to file an RTI.

rti_explorerRTI Wiki community helper · 5 Apr 2026

As per the Jayantilal Mistry 2015 case, you have the right to know the reason for the delay in processing your driving licence application. File an RTI application and ask for the reason, and also ask for the timeline for the completion of the process.

Related questions

Public posting notice

Questions and replies are public. Do not post Aadhaar, PAN, bank details, phone numbers, addresses, medical records, children's details, passwords, or documents you are not authorised to share. By submitting, you agree to the Terms and the Privacy Policy.

Replies use your RTI Wiki account. If needed, you will be sent to log in first.

Privacy choices

We use essential storage for login, security, and saved privacy choices. Optional Google ads may use cookies or similar identifiers. Choose whether to allow optional ads on this ask subdomain.

See the Privacy Policy and Terms.