Policy interpretation: RTI and banking ombudsman
I filed a complaint with the banking ombudsman regarding a banking issue, and I also filed an RTI to get some information related to the complaint. Can I use the RTI information to support my complaint with the banking ombudsman? Is there any policy that governs the use of RTI information in banking ombudsman proceedings?
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3 answersYes, you can use the RTI information to support your complaint with the banking ombudsman. According to the RBI guidelines, RTI information can be used as evidence in banking ombudsman proceedings. However, you should ensure that the information is relevant and admissible as evidence.
You should check the RBI guidelines and the banking ombudsman scheme to understand the policy and procedure for using RTI information in banking ombudsman proceedings. It is also recommended to consult with a lawyer or an expert to ensure that you are using the RTI information correctly and effectively.
There is no specific policy that governs the use of RTI information in banking ombudsman proceedings. However, the banking ombudsman scheme provides that the ombudsman can consider any relevant information or evidence submitted by the complainant. RTI information can be considered as part of the evidence, but it is up to the ombudsman to decide whether to admit it as evidence.
New replies
Yes, you can use the RTI information to support your complaint with the banking ombudsman. According to the RBI guidelines, RTI information can be used as evidence in banking ombudsman proceedings. However, you should ensure that the information is relevant and admissible as evidence.
You should check the RBI guidelines and the banking ombudsman scheme to understand the policy and procedure for using RTI information in banking ombudsman proceedings. It is also recommended to consult with a lawyer or an expert to ensure that you are using the RTI information correctly and effectively.
There is no specific policy that governs the use of RTI information in banking ombudsman proceedings. However, the banking ombudsman scheme provides that the ombudsman can consider any relevant information or evidence submitted by the complainant. RTI information can be considered as part of the evidence, but it is up to the ombudsman to decide whether to admit it as evidence.
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