PWD not repairing road for 8 months despite complaints — RTI strategy?

Excellent use of RTI here. Ask process questions, not 'when will you repair' — process questions are harder to refuse and create paper trail.

Ask PWD for: 1. Copy of the complaint registered (with date stamp) 2. Action-taken note + officer responsible 3. Repair work order issued, if any 4. Annual road maintenance budget allocated for your colony zone vs amount spent 5. Last inspection report

Template: https://righttoinformation.wiki/rti-for-road-repair-pwd Municipal/PWD complaint stacking guide: https://righttoinformation.wiki/civic-rti-toolkit

Question #4 is the dynamite — most zones have huge under-utilisation, which is great press if you want to escalate. Chapter 10 of The RTI Playbook walks through 3 case studies just like this.

Adding — pothole compensation has legal teeth now. Supreme Court in S. Rajaseekaran case said poor road maintenance is actionable. Worth attaching photographs with date-stamp to your RTI.

Did exactly this in Hyderabad last year. The 'budget vs spent' answer came back showing 60% under-spend. Within 3 weeks of filing First Appeal, our road was resurfaced. Public pressure works.

Excellent use of RTI here. Ask process questions, not 'when will you repair' — process questions are harder to refuse and create paper trail.

Ask PWD for: 1. Copy of the complaint registered (with date stamp) 2. Action-taken note + officer responsible 3. Repair work order issued, if any 4. Annual road maintenance budget allocated for your colony zone vs amount spent 5. Last inspection report

Template: https://righttoinformation.wiki/rti-for-road-repair-pwd Municipal/PWD complaint stacking guide: https://righttoinformation.wiki/civic-rti-toolkit

Question #4 is the dynamite — most zones have huge under-utilisation, which is great press if you want to escalate. Chapter 10 of The RTI Playbook walks through 3 case studies just like this.

Adding — pothole compensation has legal teeth now. Supreme Court in S. Rajaseekaran case said poor road maintenance is actionable. Worth attaching photographs with date-stamp to your RTI.

Did exactly this in Hyderabad last year. The 'budget vs spent' answer came back showing 60% under-spend. Within 3 weeks of filing First Appeal, our road was resurfaced. Public pressure works.