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Where do I complain if my pension is still not credited?

First take it up with your pension-disbursing bank branch and quote your PPO number. If that fails:

  • Central government pensioners: escalate via the CPAO (cpao.nic.in) through the bank's pension cell
  • EPS-95 pensioners: file on EPFO's EPFiGMS grievance system
  • Everyone: lodge a grievance on CPENGRAMS / pgportal.gov.in

Always keep the grievance registration number to track progress.

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