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Why has my pension suddenly stopped being credited?

The most common reasons in India are:

  • A lapsed annual Life Certificate (Jeevan Pramaan), which automatically pauses payments
  • A bank account or KYC problem — a dormant account, expired KYC, or a freeze
  • A PPO (Pension Payment Order) mismatch between the sanctioning office and the bank

Start by visiting your pension-disbursing branch with your PPO number to find out which one applies.

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