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Banking & Money

Frozen accounts, blocked funds, KYC freezes, failed transactions and bank complaints.

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My bank account is frozen — what do I do?

Urgent — act now

A frozen account is unfrozen by fixing the exact reason behind it — usually incomplete KYC, a suspicious-transaction hold, or a police/court lien — then escalating in writing to the bank and, after 30 days, to the RBI Ombudsman.

Read the steps

My UPI payment failed but money was debited — how do I get a refund?

Important

For a failed or pending UPI payment where money was debited, the amount is usually auto-reversed within a few days under RBI's Turn Around Time rules, and if it isn't, you escalate to the app, then the bank, then the RBI Ombudsman.